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CATEGORIES: Business, Franchising

What Broke When Restore Hyper Wellness Grew Too Fast—and How They’re Course Correcting With Steven Welch

What breaks when a franchise scales too quickly, and how can it be fixed? In this eye-opening episode, Erik Van Horn talks with Steven (Steve) Welch, co-founder of Restore Hyper Wellness, about the hidden challenges of rapid franchise growth.



Steve reveals the critical missteps as Restore expanded too fast, including leadership gaps, missing operational systems, and a lack of a clear sales process. He then shares how the company is actively course-correcting by rebuilding its infrastructure, strengthening its leadership team, and listening closely to franchisees through its Franchise Advisory Council (FAC). 

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This episode is a must-listen for franchisors and franchisees who want to scale responsibly without sacrificing long-term success.

 

“When I stepped into the role, I was hoping there would be a silver bullet. There’s no silver bullet. It was a lot of little things that had to change that added up to a lot." ~ Steven Welch

 

In This Episode:

- How Steve got into entrepreneurship

- Pitfalls of growing too fast

- Staying motivated after a big exit

- Building a team with scale experience

- Why franchisee due diligence matters

- How to raise outside capital

- Business valuation and convertible notes

- How the FAC drives better decisions

- Overhauling the sales process for growth

- Restore's roadmap for consistent success

- Standardizing systems to sustain growth

- Advice for people who want to get into franchising

 

Resources: 

🌐 Consult with Erik - https://form.jotform.com/222685728939070

🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617   

🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617 

🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses - https://scalablefranchise.com/

 

Connect with Steven Welch:

🌐 Website

💼 LinkedIn

 

Connect with Erik Van Horn:

🌐 Website

📷 Instagram

👍 Facebook

💼 LinkedIn 

 

Erik Van Horn is a franchising specialist, and expert in multi-unit, semi-absentee franchise business ownership. From entrepreneur to regional developer, and investor to consultant, Erik has worn many hats over the last two decades, which has provided him unique insight into complex aspects of the industry. If you're a franchisee, a franchisor, or one aspiring to be, subscribe to the Franchise Secrets channel and visit www.FranchiseSecrets.com for even more tactical and practical tools to help you buy, grow, and sell franchises like an expert.

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What Broke When Restore Hyper Wellness Grew Too Fast—and How They’re Course Correcting With Steven Welch